For Patients

Podiatry FAQs

How do I change my appointment?

Please call the Podiatry helpline on 0191 519 7287 (open Monday to Friday 9:00 am to 5:00 pm) or email , our team will be happy to help you.



Can someone accompany me?
You are encouraged to bring someone along with you to all appointments.


How long will my appointment last?
The first appointment will last approximately 30 minutes, after your first appointment follow up appointments will last approximately 15 minutes. If Nail Surgery is required, the surgery will last approximately 45 minutes.


How many appointments will I receive?
Each patient will have 4 appointments, this will include the first assessment and three additional follow up appointments. Patient’s requiring nail surgery will have the first assessment, nail surgery and two re-dressing appointments. If patients require any additional appointments, a new referral will be needed from the GP.


Who will be at the appointment?
For all appointments, you will be seen by one of our professional Podiatrists. Only one clinician attends the appointment, however if nail surgery is needed, two Podiatrists will be present.


Can I have a home visit?
Minor Ops do provide home visits to patients who are unable to attend a clinic, however this will need to be requested from the GP prior to the appointment.


How old do I have to be to be seen by Minor Ops?
There is no age restriction to be seen by a Podiatrist.


Do I need an appointment or can I turn up to the clinic?
You will need an appointment prior to attending the clinic. Unfortunately we do not provide a walk-in service, however if you do need an appointment as quickly as possible, please call our head office and we will try our best to get you seen as quickly as possible.


What type of shoes are best to wear to my appointment?

Please wear your shoes you would normally wear day to day. This is so the podiatrist can give advice on your footwear and if any insoles are needed then they can be fitted into them.  If you feel you may require insoles for work shoes or sports shoes then we would advise you to bring them with you to your appointment.


What type of shoes are best to wear after surgery?

We would advise you to bring a wide loose shoe with you to wear after the surgery so the toe does not get squashed. The toe will be dressed and can be quite bulky so a opened toed sandal, a slipper or a wide shoe is essential to be worn after the surgery.


How long will it take me to recover from nail surgery?

The healing rate differs from person to person however on average a partial nail avulsion can take 4-6 weeks to heal and a total nail avulsion can take 8-10 weeks to heal.  If the post-operative advice is followed then these healing times can be reduced.


When can I return to work/school after nail surgery?

We would advise the day on the surgery to rest with your foot elevated.  Returning to work or school depends on the individual and activities. Some patients take a second day off and then feel fine to return.  It is essential that footwear is wide enough to accommodate the dressing and the toe gets no pressure from shoes or any other external force.  So if this can be avoided then return to work or school as soon as you feel fine to do so.


Will I have an anesthetic if I have nail surgery?
Yes you will have a local anesthetic for nail surgery which should make your toe numb and ensure the surgery is as pain free as possible.


Can I drive after surgery?
Once having nail surgery, we strongly recommend that you do not drive as your toe will be numb from the local anesthetic and your insurance will be invalid. Unless you are using public transport, we strongly advise someone accompanies you to the appointment who is suitable to drive.


Where do I go for my re-dressing after nail surgery?
Minor Ops will provide all nail surgery re-dressing appointments. When your nail surgery is booked, reception will also book your first re-dressing appointment within one week after surgery. We will also provide you with education on how you can change the re-dressing yourself if required.


What shall I do if I run out of dressings?
If you require some additional dressings, you can call our head office and we will be happy to send them out in the post, or alternatively, you can visit your local chemist which will also supply appropriate dressings.



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