For Patients

Adult Hearing Care Aftercare

We know that your hearing care shouldn’t stop once you’ve been fitted with your hearing aids. From the date of your fitting, you enter a 3 year pathway with us. This sees us committed to taking care of you for the full length of your pathway.

We are never more than a phone call away, with regular clinics and good availability, you can rest assured you can see a clinician quickly should you require one.

We want you to be able to access aftercare services in a quick and convenient way, this is why we’re regularly at local centres around the community with a free drop-in service so you can get your hearing aids serviced, replenish your battery stock and ask any general questions you may have.

You can be seen at the following locations:


To request a rota of dates and times, please contact our Hearing Care Helpline on 0191 9178886 (Monday to Friday 9 am - 5 pm) or email us at

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